@JimS The related documents is populated by Freshdesk’s software and not by us. We have no control over this other than to possibly hide it. I will look into this however please note we host both OpenSprinkler and OpenGarage documents on the same Freshdesk account, OpenThings.
For the document not found error, please note the PDF is correctly attached to that reference. I will work on fixing the actual content inside the embedded document.