OpenSprinkler › Forums › OpenSprinkler Mobile and Web App › App cannot find new device and cannot manualy input device › Reply To: App cannot find new device and cannot manualy input device
Typical mistakes with zone expander connection is not hooking up the COM (common) wire for zones on the expander. The user manual:
page 4 at the top shows a diagram of the correct connection.
Look, if you are looking for support with your existing system, you should submit a support ticket — the forum is not the right place to ask for support, especially if you need urgent help — we don’t check forum posts on a regular basis; to start the support process, we need you to provide your order number, so we can check exactly what you have ordered; we also frequently ask you to attach a copy of your configurations, which I am sure you don’t want to put them on a public forum.