#23539

Ray
Keymaster

When this happened, did you power the controller via USB or 24VAC? If you powered controller through USB, it doesn’t go through the power switch so the screen will be always on. If you powered through 24VAC, you should check the power switch and see if there is any solder joint shorting. The 24VAC goes through the power switch so it should cut off power when you switch it off.