I still don’t see anywhere to start a support ticket on the website I guess I’m blind. I found it on the app. I figured out the zone expander one of the metal pins on the connection cable was bent and not sliding in correctly. I will start a support ticket right now. The only other problem I have is zone 1 on the controller won’t shut off. I’m sorry for being difficult I’ve just installed and used 100 irrigations controllers. I operate 4 large hydroponic facilities. I usually have no issues hooking things up. And usually don’t have issues contacting some sort of customer service. Thank you and I appreciate the time you have spent helping me.