OpenSprinkler Forums OpenSprinkler Unified Firmware Help ! Black browser screen at start up.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #42839

    pbecchi
    Participant

    When I connect to OpenSprinkler, just after the password selection , I get a black screen and home page never appears!

    Going to advanced developer mode, ( I use chrome) I got an error message:

    Uncaught TypeError: Cannot read property ‘wtkey’ of undefined

    Can anybody help me…. I really don’t know what to do!

    Thanks Paolo

    #42847

    Samer
    Keymaster

    Can you reset your device to factory default, if you have a backup of your configuration?

    It might be corrupted data?

    #42885

    pbecchi
    Participant

    Thank’s!

    I have reset to factory and now the units work again…..!

    It was probably corrupted data, I hope it doesn’t append very often!

    Paolo

    #42945

    pbecchi
    Participant

    @Samer

    sorry Samer, but after a couple of day of normal work…..again the black screen with the same message.

    I would like to understand what can be causing this, I don’t want to keep resetting to factory every few days!

    I have 4 OS unit running now and only one give me this problem, apparently all have similar set up!

    This one is the one with the worst ethernet connection , but normally after few trial works!

    I really would like to understand!

    Paolo

    #43061

    Ray
    Keymaster

    Hi Paolo, could you submit a support ticket at http://opensprinkler.com/support so that we can provide technical support to you regarding this issue? Thanks.

    #48077

    os061217
    Participant

    After recently adding the weather key, I started having the exact same problem. Did you determine the cause of this issue?

    #48084

    jnissen
    Participant

    Which hardware platform are you on?

Viewing 7 posts - 1 through 7 (of 7 total)
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OpenSprinkler Forums OpenSprinkler Unified Firmware Help ! Black browser screen at start up.