The controller is on the same network as my phone. I just tried it on a laptop connected to the same network and it says the page can’t be reached. I followed the directions exactly for start up. I also factory reset it twice and connected it again to the wifi network each time. The controller shows it has 4 bars of signal strength. One thing I did notice when I connected the controller to the wifi. I pulled up a internet browser and typed in the ip address provided in the instructions selected the network to connect it to, put in the password and hit submit. The controller would quickly restart and go into wifi mode and show it was connected but on the internet browser it would just continue to say connecting. Not sure if that has something do to with it.