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Hi Ray,
Let me just say that I love my Opensprinkler. I was not complaining in any way. In fact, I would have never even posted about it, if it wasn’t for someone else mentioning it in the forums. I posted so that they knew they weren’t the only one having this issue and in hopes that maybe a fix could be had. Ray is there anyway we could enable a debug log that might capture what’s going on ? Thanks.In the end, if you feel OpenSprinkler is not for you, simply return it and we are happy to issue a full refund. As much as I want it to be, I have to be honest and admit that the product is not a perfect solution for everyone.
Thanks for your testing Dave. I appreciate the effort and I’m eager to hear your results. I will say this. My Opensprinkler device was going down before I started using the network monitor tool. I found this out because there were times I tried to connect to it via a browser or the app and it wouldn’t respond. I couldn’t figure out why until I started using the network monitor tool.
Just as an FYI, I have the Opensprinkler device connected via cat 5e cable to a POE switch (DHCP assigned). Also connected to that switch are various networking devices (ex. NAS, 4 IP cameras, Tivos, computers, sonos).
The name of the app I am using is called Domotz (domotz.com). That app monitors my whole network and there aren’t any other devices on my network having this issue. Also, let’s remember I am not the only one having this issue, so I really don’t think it’s an issue with my particular opensprinkler device. Is it possible for you to maybe setup an opensprinkler device in a networked environment and monitor it with a network monitor and maybe you can see the issue and the cause ? Thanks for the help.
I’m not sure the frequency of the polling. However, look at how long some of the down time is. Some are over 40 minutes. That’s not acceptable in my book.
Also, it’s unclear from your graph how frequently you are polling the unit. All that I see are messages such as heartbeat lost, heartbeat recovered, but how frequently are you polling? If it’s 1 loss out of 60 polls, that’s pretty normal in my mind
I have been noticing this since I started using a network monitor tool. As you can see in the screen shot, Opensprinkler losses network connectivity multiple times throughout the day. I really hope this can be fixed.
