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  • in reply to: Black Screen @ connect – IOS or browser remote/local #80545

    Joe_A
    Participant

    Quick positive result on the local system!

    I ran the API script on the local network private IP address space and I received the positive JSON message.

    I then logged in using the IOS app and it worked a treat. Interface screen is now as expected, aka “normal” and functional.

    I’ll do the update next.

    Meanwhile . . .

    Is there a reason the script will not work over the Internet for the remote site?

    I plugged in the correct outside IP address (DNS name did not work)
    I appended the correct :port.

    IP/Port not reachable.

    Not a big problem as I will be on site tomorrow and that system has been winterized.

    ~ Joe

    EDIT: While getting to the remote system through the WEB does not appear to be a viable option, the temporary fix suggested by Ray worked well locally and then I was able to update the firmware locally as suggested and . . . the update seems to work fine.

    I appreciate the help.

    in reply to: Black Screen @ connect – IOS or browser remote/local #80541

    Joe_A
    Participant

    Thank you, Ray for a prompt response.

    I’ll try both approaches where I am today.
    Tomorrow I will be at the second location.

    If it works “here,” it will likely work “there” as well. 😉

    I’ll report back the results of resetting the weather data and the firmware update.

    Cheers,

    Joe

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