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Rob van de GoorParticipantok goed to hear that the problem is solved for you.But keep in mind the sometimes the Weather Service can be off line. I think this has something to do with the latest firmware and wifi. In that case restart the controller and the Weather Service should be online.
Rob van de GoorParticipantYou have a different controller than I have so I cannot check.
Please can you re-enable your location via the App settings map page. The App uses this location to retrieve current and future weather condition to provide the right icon on the main page of the App and also to provide a summary of future day’s weather outlook when you click on that icon. The location setting is not used to actually calculate the watering level. Your local Weather Service will override any location setting, if you have set it up to use PWS data instead.
Rob van de GoorParticipantIt could be that your controller has no internet access, so no gateway. Still without a gateway you can access your controller within your own network.
Can you check if your controller as a gateway ip of your router?What I meant was before is to create a port forwarding in your router and try with you mobile (on 4G and no wifi) to access the controller. If you succeed there is a functional gateway.
Rob van de GoorParticipantFirst check if your wifi (internet) is working. Can you access the controller outside your own LAN network?
On the controller display you can check the IP address and gateway.
If this is ok, then check if you use the latest firmware for you controller.
Rob van de GoorParticipantIf you reboot the controller, wait 15 seconds and check the status again. Otherwise preform a power cycle of the controller.
At my site the Weather Service is online. I use the api key for Weather Underground.
Rob van de GoorParticipantYou can delete the api key by selecting and press backspace or delete. Then press verify.
What I found out in the mean time is that is has nothing to do with the api key. I really think it is a wifi-internet related issue.
Please try first before deleting the api key to restart the controller. After a few seconds the Weather Service is online.
Rob van de GoorParticipantI have the same issue since firmware update (2.1.9 & 2.2.0).
It does not matter if you use Dark Sy or Weather Underground. After a x period of time the Weather Service is ‘offline’. When you restart the controller and wait a few seconds, the Weather Service is online.
It looks like this has nothing to do with the Weather Service but with the Wifi-internet connection. Accessing the controller is no problem.
I have sent several support e-mails but so for no solution.It is very annoying that the Weather Service its offline because Watering Lever is not accurate anymore.
Rob van de GoorParticipantWhat I figured out is that the Weather Service is offline every few hours. In the beginning I thought is was every 2 days. I have checked more times and the result was every few hours. It is still not stable. Some days no issues and out of the blue, offline. The wifi connection is good but maybe the amount of time when checking for an update for the weather, the time is not enough. I thought the checking time is 1 sec. This could be a bit shot and causes the that the weather service is offline.
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