I set it to ignore passwords, and now when I type in the IP, it flashes a LOADING message really fast, and then kind of refreshes the screen. I took it off the wall and hooked it up to the PC to update the firmware. No go. The windows updater program searches and searches, but never finds it. Its showing a time that is an hour off (DST error, I guess.) I think I got it to do a factory reset, but cannot tell for sure. It still had the same fixed IP address, but that might be handed out by my router ? Other than that, I am stuck.