DWD Weather Service not working and ETo not changing

[cigardjinov]

Good day all,

I have been using the Opensprinkler Pi for more than a year and until now no issues. A few days back I noticed that ETo isnt chaning as it used to change on a daily basis based on the weather conditions for which I used DWD. Now it is stuck at 100% and not changing and when I click on System Diagnostics I can see and error on the weather service ? Is there anything I can do to rectify this ? I noticed that for me DWD is the most accurate one, the rest somehow decide that watering level needs to be increased to 140% or more which is quite different of what I have ever seen with DWD even during scorching hot summer days.

Thanks for you help!

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[Ray]

Hi, please submit a support ticket at:
support.opensprinkler.com
with a copy of your configurations so we can try to reproduce and diagnose the issue. To save a copy of the configurations, at the homepage swipe left to right to open the side menu, then ‘Export Configurations’ to a file.

[cigardjinov]

Thank you for your prompt reply. Unfortunately when I try to submit a ticket I get the following warning?

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   Screenshot-2025-09-02-121358.png
   

[Ray]

There was a glitch in the support system that caused the issue. It’s now fixed. You can try again. Sorry about the inconvenience.

[cigardjinov]

Thank you again. I have submitted the ticked.

Looking forward to your feedback.

Cheers.

[Ray]

I want to point out that DWD is only valid for German locations. If you are not in Germany, it’s unlikely to work.

[Author]

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