OpenSprinkler Forums OpenSprinkler Mobile and Web App Error retrieving log data. Please refresh to try again.

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  • #37965

    gary
    Participant

    Hi,

    All of a sudden i’m getting “Error retrieving log data. Please refresh to try again” this when i attempt to review the log.

    I removed the sd card and looked at it on a pc and there are 183 text log files totaling about 6mb on it out of 32gig on the card. I replaced the card with a reformatted 8gig sd card and it is now working.

    I’ve never had this problem before with the log, any idea what may have caused it?

    Thanks,
    Gary

    • This topic was modified 4 years, 9 months ago by gary.
    • This topic was modified 4 years, 9 months ago by gary.
    • This topic was modified 4 years, 9 months ago by gary.
    #38262

    Steve
    Participant

    I’ve been getting this error over the last week or so as well. Thanks for the input.

    #40484

    CalDude
    Participant

    I’ve been getting this for a couple months now. No major changes were made. I did upgrade to 2.1.5, but I think the error was present before that, but maybe not.

    Any word on getting this fixed?

    • This reply was modified 4 years, 4 months ago by CalDude.
    #64108

    blaha
    Participant

    me too

    #64109

    blaha
    Participant

    me too on app 2.1.6 and firmware 2.1.9

    #64169

    Ray
    Keymaster

    @blaha: what’s your hardware version?

    #64180

    blaha
    Participant

    OS3.0 DC-powered [Order #61265] (June 26, 2019)

    #64244

    Ray
    Keymaster

    One thing you can try is to check the raw log data, using the /jl command. Specifically, open a browser and type in:
    http://x.x.x.x/jl?pw=yyyy&hist=2
    where x.x.x.x is your OpenSprinkler’s IP address, yyyy is the md5 hash of your plain text password (you can use an online md5 hash calculator such as https://www.md5hashgenerator.com/ to get it).
    Check the output and see if there is any obvious problem.

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OpenSprinkler Forums OpenSprinkler Mobile and Web App Error retrieving log data. Please refresh to try again.