Error retrieving log data. Please refresh to try again.

[gary]

Hi,

All of a sudden i’m getting “Error retrieving log data. Please refresh to try again” this when i attempt to review the log.

I removed the sd card and looked at it on a pc and there are 183 text log files totaling about 6mb on it out of 32gig on the card. I replaced the card with a reformatted 8gig sd card and it is now working.

I’ve never had this problem before with the log, any idea what may have caused it?

Thanks,
Gary

• This topic was modified 4 years, 9 months ago by gary.
• This topic was modified 4 years, 9 months ago by gary.
• This topic was modified 4 years, 9 months ago by gary.

[Steve]

I’ve been getting this error over the last week or so as well. Thanks for the input.

[CalDude]

I’ve been getting this for a couple months now. No major changes were made. I did upgrade to 2.1.5, but I think the error was present before that, but maybe not.

Any word on getting this fixed?

• This reply was modified 4 years, 4 months ago by CalDude.

[blaha]

me too

[blaha]

me too on app 2.1.6 and firmware 2.1.9

[Ray]

@blaha: what’s your hardware version?

[blaha]

OS3.0 DC-powered [Order #61265] (June 26, 2019)

[Ray]

One thing you can try is to check the raw log data, using the /jl command. Specifically, open a browser and type in:
http://x.x.x.x/jl?pw=yyyy&hist=2
where x.x.x.x is your OpenSprinkler’s IP address, yyyy is the md5 hash of your plain text password (you can use an online md5 hash calculator such as https://www.md5hashgenerator.com/ to get it).
Check the output and see if there is any obvious problem.

[Author]

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