Google maps failing to load

[chris1]

When setting Location in the mobile app on my android phone the map crashes with the message Sorry something went wrong,this page didn’t load Google Maps correctly
I see that this problem has appeared in the past but has needed outside intervention to solve so figured I would post this here in case it is not only me suffering from this.
Thanks

[Ray]

I’ve seen a few reports of iOS app having this issue, but not heard of Android having this issue. What’s the version of your Android operating system? I suspect this is an app permission issue. You can always set location by using a web browser, either your mobile phone’s web browser or a laptop/desktop browser. The location only needs to be set once.

[chris1]

Hi Ray
Thanks for the reply
I am running Android 11, I have indeed set it via the web app so an mainly posting this to let you know.

[chris1]

Hi Ray
You were quit right it was a permissions thing after allowing the app to use location all is now well with maps loading.
Thanks

[Author]

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