November 8, 2016 at 2:09 am #44514
I updated the Windows Phone App yesterday.
Since then, the App doesn’t launch (clicking on the App brings the phone back to home screen after one second). This happens on a 950 WindowsPhone on Windows Phone 10, all latest updates installed.
Thanks in advance for bringing my app back to life…November 8, 2016 at 2:29 am #44516
I see the splashscreen for a second and then the app disapears, back to the homescreen of the Phone.November 8, 2016 at 2:54 am #44517
An update was just submitted to Microsoft. It should be live within 24 hours. I will post here when the update is complete to check if the issue persists.
Thank youNovember 8, 2016 at 3:34 am #44518
I am having a similar issue. The app does not seem to work when using Google chrome on Linux mint and the android phone app does not work either.November 8, 2016 at 11:37 am #44522November 8, 2016 at 12:46 pm #44531
The update just got approved and should show in the store soon.November 8, 2016 at 12:58 pm #44532
Did the update to 188.8.131.52 without success. I also removed the app and restarted my phone with same result.
The app only shows the splash screen and then closes.November 8, 2016 at 1:06 pm #44533
Tested on a second phone with same result.November 8, 2016 at 1:20 pm #44534
Same here : Just downloaded the newest update, but App still doesn’t launch (just splash screen). Also restarted the phone.November 8, 2016 at 2:57 pm #44536
Okay I think it’s best to use your browser until a fix is performed for this issue.
Thank youNovember 8, 2016 at 3:51 pm #44538
Okay got a test device and found the error. This is being patched and released as 184.108.40.206. Should be available soon.
Thank you for your patience.
Update: Microsoft Developer Dashboard has been offline this afternoon however the app just now finally got submitted.November 8, 2016 at 7:44 pm #44546
Microsoft just accepted the latest build and should be available in the store soon. Hope this resolves the issue once and for all, please let me know.
Thank you!November 8, 2016 at 11:15 pm #44549
First test seems ok. TnxNovember 9, 2016 at 1:55 am #44551
I confirm it also seem to work here now with latest update.
Thanks a lot for fast turn around Samer.June 9, 2017 at 6:24 am #46637
Cant get it anymore and windows store. any ideas?June 9, 2017 at 8:15 am #46638
Microsoft removed it from the store because the app has a button which opens a browser that allows you to buy OpenSprinkler. As a result, they want more money from us by making us upgrade to a business account.
At the moment, I’m not sure how we are going to proceed.June 10, 2017 at 12:48 am #46648
can’t you remove the button?
I want to keep OpenSprinkler on my Windows Phone or Computer if I need to buy a new one.June 10, 2017 at 1:02 am #46649
We are going to just buy a business license in order to keep the app as is. We will update once this is complete.
Sent from my iPhone using TapatalkJune 10, 2017 at 1:12 am #46650
Even better. Thx for supporting windows phone.July 4, 2017 at 4:24 pm #47017
I tried to load the app on a new replacement phone and it is not in the store. Any ETA for getting it back?July 24, 2017 at 8:58 am #47239
Still in the business license process. Samer can jump in and provide some updates.July 24, 2017 at 5:01 pm #47260
Our application has been submitted and pending verification from Microsoft. We will update once this process is complete.
Sent from my iPhone using TapatalkAugust 8, 2017 at 12:42 pm #47399
Good news, the Windows app is now fixed. Should be available in the store again with 24 hours. Thank you for your patience.September 4, 2017 at 2:09 am #47586
I just purchased several of the controllers and am trying to get the windows 8.1 app to work. When I try to add the controller using an IP address the app returns: “Check IP/Port and try again”. The iPhone app works without issue so I know I am entering the right settings. Help?September 4, 2017 at 2:35 am #47587
Ok, after a little more testing I found the following. If both of the first two octets of the ip address are greater than 99 i.e. 192.168.x.x then I immediately get the result above.
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