Latest Windows Phone App (1.6.0.0) doesn't launch

[Gilles]

I updated the Windows Phone App yesterday.
Since then, the App doesn’t launch (clicking on the App brings the phone back to home screen after one second). This happens on a 950 WindowsPhone on Windows Phone 10, all latest updates installed.
Thanks in advance for bringing my app back to life…

[Wokkeltje]

I see the splashscreen for a second and then the app disapears, back to the homescreen of the Phone.

[Samer]

An update was just submitted to Microsoft. It should be live within 24 hours. I will post here when the update is complete to check if the issue persists.

Thank you

[kj6oeo]

I am having a similar issue. The app does not seem to work when using Google chrome on Linux mint and the android phone app does not work either.

[Samer]

@kj6oeo your issue is different. I will reply on your other thread.

[Samer]

The update just got approved and should show in the store soon.

[Wokkeltje]

Did the update to 1.6.1.0 without success. I also removed the app and restarted my phone with same result.

The app only shows the splash screen and then closes.

[Wokkeltje]

Tested on a second phone with same result.

[Gilles]

Same here : Just downloaded the newest update, but App still doesn’t launch (just splash screen). Also restarted the phone.

[Samer]

Okay I think it’s best to use your browser until a fix is performed for this issue.

Thank you

[Samer]

Okay got a test device and found the error. This is being patched and released as 1.6.3.0. Should be available soon.

Thank you for your patience.

Update: Microsoft Developer Dashboard has been offline this afternoon however the app just now finally got submitted.

[Samer]

Microsoft just accepted the latest build and should be available in the store soon. Hope this resolves the issue once and for all, please let me know.

Thank you!

[Wokkeltje]

First test seems ok. Tnx

[Gilles]

I confirm it also seem to work here now with latest update.
Thanks a lot for fast turn around Samer.

[oz]

Cant get it anymore and windows store. any ideas?

[Samer]

Microsoft removed it from the store because the app has a button which opens a browser that allows you to buy OpenSprinkler. As a result, they want more money from us by making us upgrade to a business account.

At the moment, I’m not sure how we are going to proceed.

[Wokkeltje]

can’t you remove the button?

I want to keep OpenSprinkler on my Windows Phone or Computer if I need to buy a new one.

[Samer]

We are going to just buy a business license in order to keep the app as is. We will update once this is complete.

Sent from my iPhone using Tapatalk

[Wokkeltje]

Even better. Thx for supporting windows phone.

[Rogero]

I tried to load the app on a new replacement phone and it is not in the store. Any ETA for getting it back?

[Ray]

Still in the business license process. Samer can jump in and provide some updates.

[Samer]

Our application has been submitted and pending verification from Microsoft. We will update once this process is complete.

Thank you!

Sent from my iPhone using Tapatalk

[Samer]

Good news, the Windows app is now fixed. Should be available in the store again with 24 hours. Thank you for your patience.

[deepwater]

I just purchased several of the controllers and am trying to get the windows 8.1 app to work. When I try to add the controller using an IP address the app returns: “Check IP/Port and try again”. The iPhone app works without issue so I know I am entering the right settings. Help?

[deepwater]

Ok, after a little more testing I found the following. If both of the first two octets of the ip address are greater than 99 i.e. 192.168.x.x then I immediately get the result above.

[Author]

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