port forwarding from web connection works, not app

[jordanthompson]

Hi all,
I have my sprinkler url forwarding at godaddy like this:
sprinklers.mydomain.com -> mydomain.com:1000

Internally I have:
port 1000 -> 10.x.x.x:80

This is working fine so that I can access the opensprinkler page by going to:
sprinklers.mydomain.com
from anywhere in my browser.

Unfortunately the app does not work.
I have tried
mydomain.com:1000
which also works from a browser, but not from the app.

Any suggestions?

[Ray]

To understand the issue, did you mean that neither “sprinklers.mydomain.com” nor “mydomain.com:1000” works in the app?

[jordanthompson]

Correct. But they both work via the browser.

[jordanthompson]

Yes, “sprinklers.mydomain.com” nor “mydomain.com:1000″ both work in the browser, but neither work in the app.
Not sure if my response id getting through as this “post is awaiting moderation” for me.

[Samer]

URL Forwarding sounds like it’s an HTTP based redirect which I don’t think iOS would allow. I also noticed you said going directly to mydomain.com:1000 does not work. The only thing that’s possible is that you are using a self signed SSL certificate. If so, iOS application will not allow self signed certificates and will require you to get a legitimate one (eg. https://letsencrypt.org/).

Let us know if you are not using SSL and we can see what other diagnostics we can do to help understand this.

Thanks!

[jordanthompson]

I am using a a letsencrypt SSL certificate on my webserver (mydomain.com:80 redirects to mydomain.com:443) but not on my opensprinkler (so that shouldn’t be the problem)

I am using Android 10, not IOS.

You said “mydomain.com:1000 does not work”, but it does via a browser (not the app).

[Ray]

Perhaps you can submit a support ticket with your specific domain names (unless if you are willing to publish them on the forum here), so that we can take a further look at the issue?

[Author]

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