View Logs missing information

[Shay]

Hello,
View Logs does not show all irrigation events that takes place based on program scheduling.
Even manually triggered events are sometimes logged and sometimes not.
I access Opensprinkler by app directly (same wifi network) or by OTC remote access.

What should I do to view full log ?

I am using App Version 2.3.3, Firmware 2.2.0(2) and Hardware Version 3.2 – DC.

Thanks

[Ray]

The first thing to try is to narrow the log range to just 1 day. By default the date range is 1 week. In the case that you have a large number of log records, this could take a long time to retrieve the log and eventually lead to a time out. So try to select date that the range is just 1 day and see if it works.

[Shay]

Hi Ray,
Thanks for your reply.

I have cleared the logs yesterday and today’s irrigation events (3 scheduled events) were not logged.
I have tried to narrow period to one day – still nothing is showed.

Shay

[Ray]

You can try to use the following API test tool (you probably need to use Firefox or any browser that does NOT force https. Chrome, for example, will force using https, so try a different browser if that is the case):

http://raysfiles.com/os/TestOSAPI.html

type in your OpenSprinkler’s IP address, port number, device password, and select Json Log (jl) API to test. See what’s the raw log data output. If it doesn’t work, you can copy the HTTP command generated by the test tool and paste that into a browser.

[Ray]

Another thing to check obviously, is to see if you may have accidentally disabled log. Go to the OpenSprinkler homepage, Edit Options -> System -> see if ‘Enable Logging’ is checked.

[Shay]

1. I verified that ‘Enable Logging’ is checked.
2. What should I look for in data got by running the test tool ? Can I upload it here ?

[Ray]

The test tool returns raw log data. It may look something like this:
[[3,17,616,1413511817], [0,”rd”,86400,1413511845], [254,1,5,1413512107], [1,3,2700,1413552661], [5,3,1200,1413559201]]
this allows us to identify if something may be corrupted in the log data.

[Shay]

Message deleted.
A ticket was opened.

[Ray]

“Message deleted”? What does that mean?

[Author]

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